Temporary Sales Associate

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. · Creates short- and long-term strategies to achieve personal metrics and performance goals · Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity · Represents Coach as a brand ambassador · Demonstrates Coach’s Selling and Service expectations at all times · Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics · Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers · Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style · Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition. · Works with multiple customers simultaneously and breaks away as appropriate · Follows up with customers consistently and genuinely to influence/close the sale · Flexes personal selling techniques to contribute to overall store financial results · Builds lasting and loyal relationships with customers · Leverages Coach’s tools and technology to support relationship building and clienteling efforts · Creates enthusiasm and positivity for a shared vision and mission · Promotes and endorses a team selling environment · Fosters an environment of teamwork, trust and collaboration with internal and external customers · Remains solution oriented; is adaptable and flexible to changing business and store needs · Welcomes feedback and adapts behaviors as appropriate · Maintains a calm and professional demeanor at all times OPERATIONS: · Ensures all daily tasks are completed without negatively impacting service or Coach standards · Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner · Maintains a clean and tidy selling floor at all times · Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures · Replenishes inventory on sales floor as needed · Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.