Retail & Fulfillment Manager

Retail & Fulfillment Manager About Us Karina Dresses is an independent women's clothing company founded in 2008 with the mission to create dresses for every- body. Since the beginning, Karina felt it was important to produce quality, USA made women’s clothing that would be available in a wide variety of sizes as well as prints that are as unique as the women who wear them. Your Responsibilities: Everyday is different at Karina Dresses, but here are the responsibilities a typical work day with us would include: Proper opening and closing of Karina Dresses retail space Accurately fulfilling online orders in a timely manner Greeting in-store customers and providing them with exceptional customer service Answering customer email and phone calls in a timely manner Assisting our Production Manager with receiving new inventory, including unboxing, inspecting, counting inventory and tagging Ordering office/shipping supplies in a timely manner (Making sure paper, toner, shipping mailers, promotional materials, etc are never out of stock) Managing returns and exchanges in a timely manner Maintaining a clean environment for both customers and staff Weekend availability is a must as well as and during major holiday sales events (Memorial Day, 4th of July and Black Friday) Candidate Requirements: We will provide you with the necessary training you need to succeed in our company, but these are a few qualifications you should have from day one: Must be 18 years of age or older High School diploma or equivalent Previous retail experience is preferred, but not required for the right candidate Ability to lead others and accept responsibility Strong computer skills and the desire to learn and adapt to growing technology Able to work independently and as part of a team Manage workloads and prioritize tasks Excellent verbal and written communication skills A welcoming and helpful attitude Bonus points if you have experience working with Shopify or similar e-commerce platforms Benefits and Compensation: All Karina Dresses employees go through a 3 month training period where they learn the ins-and-outs of our company. Full time employees receive the following benefits: Monthly clothing allowance One week paid vacation (40 hrs PTO) One week of sick/personal time (40 hrs PTO) Paid Holidays (keep in mind that since this is a retail position, you will be asked to work some of these holidays, but you can take off another day. For example, if we would require you to work July 4th but you could take off July 5th as your paid holiday instead) How To Apply: Please email your resume and a cover letter letting us know why you are interested in joining our team.