Ensure all associates complete the sales training program and develops strong product knowledge across all categories. Educate team on sales plans, personal sales goals, store stats and drives team to achieve them. Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles. Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
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