Client Advisor - Frankfurt

We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. In this role you will build relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Sales Associate will inspire our clients by conveying passion for the brand, fashion and luxury products. CLIENT ENGAGEMENTBuild meaningful relationships with ClientsWork by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.Capture new luxury clients to grow the individual and store client book with a commercial objective mindsetDrive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests.PERSONAL PROFILEA proven track record in delivering sales and exceeding targets in the luxury retail industryPrevious experience in ClientellingA strong interest in fashion, art and cultureStrong product knowledge and good understanding of store retail operationsExperience in working as part of a teamFluent in English and German FOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.