TEAM MANAGER - Jacksonville

Summary Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. They will partner with the Store Manager and Associate Store Manager to perform with high integrity in Operations, Loss Prevention compliance, Human Resources management, as well as in Visual merchandising presentation. Key Accountabilities Business Leader Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably; Analyze monthly store performance, reporting current business trend to cover every aspect of your departments business, as well as, competitor performance to ensure an increase in market share; Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and mystery shop goals are met; Maintain a high sell through with a focus on full price selling through communication with business departments to ensure proper stock levels and successful arrivals of product launches in store; Communicates company set KPI’s and identifies strategies to ensure performance standards are met; Develop and implement business action plans in collaboration with the Store Manager to enhance sales for each product category and client tier segment; Lead daily store meetings to communicate current business trends and relevant updates; Partner with management to promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events; Develops strong working relationships with all store personnel, including all cross department management teams; Model the Gucci image through grooming standards per the WW grooming standards. Oversee annual review process for your team and set annual employee goals; Identify and build development plans for your team’s succession; Manage the allocation of staff resources and scheduling to effectively drive sales and ensure excellent customer service; Partner with Store Manager and Human Resource Manager for all employee relations issues to ensure effective resolution; Conduct on spot coaching to ensure consistent client experience and offer immediate correction of behaviors; Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example; Ensure a consistent and branded onboarding experience for all new hires; Participates in attracting, recruiting, and retaining a high performing team. Builds a talent pipeline through networking and competitive shopping; Job Requirements Minimum of 2-4 years of sales management experience in retail, luxury retail, or service related industry; Bachelor’s Degree in a related field is preferred; Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business; Proven ability to drive positive customer experiences that build loyalty and deliver measurable results; Ability to manage competing priorities in a fast-paced environment; Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; Industry awareness and strong business acumen; Strong verbal and written communication skills and excellent organizational skills; Passion for the Fashion Industry; Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism; Flexibility to work a retail schedule which will include evenings, weekends and holidays; Core Competencies Entrepreneurial spirit; Sales and Client focused; Developing/coaching others; Leading by example; Relationship builder; Effective communicator;