the supervisor's responsibilities include, but are not limited to the following: client & service expert: expertise in the development of a clientele model and lead the team by developing a repeat business and maximizes sales through proactive client outreach build and maintain new/existing client relationships and has a strong, productive client book maintain clientele and thank you note standards demonstrate strong use of selling skills leadership presence: achievement of personal sales goals educate team on sales plans, personal sales goals, store stats and drives team to achieve them ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles foster a team environment by creating a fun, competitive, inviting atmosphere building brand equity: understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer ensure brand and operating standards are met to support brand consistency. ensure store presentation standards are achieved and maintained operations: perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility accurately processes all pos transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory adherence to kate spade loss prevention policies and operational procedures
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