As a store manager, you will be the key contributor for driving sales and reaching monthly sales goals. You will also be responsible for creating the fab’rik atmosphere: comfortable, inspiring and exciting. These all will be a part of your everyday experience. • Meet and exceed monthly Sales Goals • Lead by example, managers are expected to be the strongest sales associate • Develop and maintain lasting relationships with your clientele • Follow-up on all customer requests to ensure total customer satisfaction • Educate yourself on all merchandise fits, latest trends, features and benefits to better explain to clients • Must understand the importance of exceeding customer expectationsMANAGING YOUR TEAM • Responsible for sales associates following the Operations Manual • Responsible for building a strong team through coaching, training and inspiring your sales team through negative and positive incentives • Lead by example; instill an upbeat attitude to motivate and encourage the selling team rather than just manage • Plan and conduct monthly team meetings • Conduct annual performance reviews and assist Owner with interviews • Take accountability for their team’s success and failuresMANAGING YOUR STORE • Ensure your store looks its best at all times • Responsible for a clean and maintained store, broken lights, clean floors, etc. fab'rik is THE boutique brand with a cause.
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