Store Manager

We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop. We are looking for a highly motivated, results driven Store Manager for our retail store, with a passion for classic American Sportswear and the ability to lead the team to achieve goals, while upholding the ideals and standards of the company. Essential Functions: • Act as the Brand Ambassador by embracing the company culture to develop and cultivate productive and profitable relationships with clients and our communities • Motivate and engage the store team by setting clear goals and expectations to achieve objectives and contribute to the overall success of the store • Provide exemplary client service in order to create a customer-centric, friendly retail environment that fosters loyalty within our communities • Proficient in business acumen to effectively make business decisions • Manage store operations and ensure all aspects run efficiently to create a profitable and productive business • Conduct performance appraisals and coach in the moment to maximize sales and motivate team • Strategize and implement a client outreach plan, utilizing clienteling tools • Effectively use the POS system to provide exemplary service • Partner with community organizations and charities to host store events and trunk shows, continuing to build a reputation of being a local and loyal retailer • Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions for the client • Hold team accountable for achieving goals • Monitor sales trends and execute plans to maximize sales within the store • Effectively communicate needs of the business with District Manager and store teams • Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships • Respond to customer questions, inquiries, and concerns to resolve all issues in a timely manner • Communicate and execute all direction from Retail Operations and the Corporate Office • Plan and prioritize the workload and ensure the customer is the top priority • Merchandise the sales floor to maximize sales while adhering to visual directive and standards • Maintain a clean and organized store to ensure a great place to work and shop • Partner with District Manager and Human Resources on employee relations issues and performance issues to ensure they are handled in accordance with company policy • Adhere and enforce company policies and procedures and standards of professionalism • Lead by example and maintain the highest level of integrity at all times What we are looking for • 3+ years of retail management preferred • Bachelor’s degree or equivalent experience • Strong management and leadership skills • Strong analytical and problem-solving skills • Team player with strong communication and interpersonal skills • Proven track record in achieving sales goals and takes accountability for results • Positive and self-motivated • Consistently demonstrates accountability, reliability, and professionalism • High energy and results driven • Adapts positively to change • Ability to multi-task, while keeping the customer the top priority • Able to work various shifts, including weekends and holidays • Comfortable standing for long periods of time; must be able to lift up to 30 pounds