STORE DIRECTOR - Jacksonville

Summary If you are a Dream-maker, this is the place for you. Job Description Role Mission As a Gucci Store Director, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operations, loss prevention compliance, human resources management, as well as in visual merchandising presentation. Key Accountabilities Business Leader Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability; Analyze monthly store performance and reporting current trends to cover every aspect of the business including competitor performance; Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals are met; Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches; Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy and partner with the appropriate internal departments for product support; Communicate company set KPI’s and identify strategies to ensure performance standards are met; Develop and implement business action plans in collaboration with the Market Director to enhance sales for each product category and client tier segment; Lead the team to consistently establish relationships and propose local events through continuous networking and support product launches that promote high client attendance and strong sales results; Proactively follow current competitors and fashion trends, industry news and new innovations in technology. Performance and Talent Management Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback; Oversee performance check in process for all store employees and establish goals; Identify and create action plans, building development plans for all employees; Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping; Ensure a consistent and branded onboarding experience for all new hires; Manage the allocation of staff resources and scheduling to effectively drive sales and ensure an elevated level of customer service; Partner with Market Director and Human Resources People Partner for all employee relations issues to ensure effective resolution.