The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance. Responsibilities • Consistently creates a welcoming environment and experience for the customer. • Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors. • Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice. Some of these highlights include: • Competitive staff discounts across all Sparc brands (30-60% off)• Career advancement opportunities - within retail and our corporate offices • A flexible schedule • Forever 21 Ignite: Education Benefit in partnership with Campus.edu to obtain an Associate Degree with an exclusive College Scholarship from Forever 21• Unlock more great benefits as you transition into full-time opportunities with us
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