New Store Opening - Boutique Manager - Aventura

About the position Responsibilities • Responsible for achievement of annual Boutique sales goals across all product categories • Lead leadership team to develop Sales Associates to go above and beyond around client development and individual sales goals • Ensure that all Clients experience outstanding service at all times • Conduct regular management touchbases to review performance, operations, and employee relations issues, and to develop overall business strategy • Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets • Partner with Human Resources to oversee recruitment and hiring of Boutique Sales and Leadership Team • Manage payroll, commercial expenses, and headcount to maintain Boutique Operating Budget • Prioritize and coordinate events with Corporate Office to increase traffic in the Boutique and improve sales • Develop product knowledge in coordination with Merchants and Training Team • Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns • Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contests • Report on product sell through and client feedback to make recommendations to the Merchandising Team • Lead all operational processes in partnership with the Operations Manager including: Shipping & Receiving, Inventory and Aftersales to minimize stock loss and increase customer service • Adhere to and supervise compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store. • Review paperwork pertaining to receiving, transfers, MOS/damages, returns-to-vendor (RTV's), and charge-backs to Corporate Office in order to ensure accuracy of inventory. • Ensure that adequate security exists and that physical facilities align with safety codes and ordinances. • Conduct Quarterly Emergency Procedures meeting with entire staff, and provide management team and HR Department with updated emergency contact list as needed.