?Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Sound interesting? Join us as on the BR journey as we create what's next. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. - Serve as a role model to achieve priorities in store, with the customer as the primary focus - Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner - Build and share expertise in an assigned specialized functional area - Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store - Listen and ask questions to solicit feedback to understand needs and provide service - Handle unique or complex customer interactions Who You Are - Provides clear and direct communication of expectations and gives feedback - Ability to utilize technology effectively and engage with customers and your team to meet goals - Able to effectively lead and inspire others through coaching and mentoring - Demonstrate interest and initiative towards continuous improvement and growth - Research process or transaction flow to identify root cause of errors Benefits at Banana Republic - Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
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