The Key Holder is responsible for partnering with the Store Manager to help motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers. Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. Communicates sales reports as required by Company procedures.Create an account to see the full posting, access our search engine, and more.