Develop skills and be responsible for supporting the goals of the company and individual store. Learn to execute the responsibilities of this job description, including merchandising, inventory or project related functions. Essential Duties & Responsibilities · Help achieve client relation goals in order to drive sales and maintain customer focus · Protect the customer experience in all areas · Assist in training new associates on product knowledge for staff · Ensure compliance with all policies and procedures · Ensure daily monitoring and execution of sales · Execute and communicate product moves and markdowns · Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation · Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor · 50% of the Key holder's time is spent on daily responsibilities that are non-supervisory in nature · Key Holders will be able to process returns, but cannot execute employee purchases Physical Demands: · Hours/days of work can be varied due to the demands of the business · Must be able to work shift standing and walking and able to lift approx 20 lbs. Experience: • Retail management: 1 year (Required)
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