Fashion Knowledge Ensure you are up to date with current fashion trends Share, inspire and educate the store team on seasonal trend information Direct Customer Service Ensure you meet customer expectations on direct service according to H&M standards. Together with the Store management team you ensure that all legal requirements and H&M policies are fulfilled. Training and Development Evaluate & develop the visual and commercial skills of the store team Coach & develop Sales Advisors while executing floor moves together Organize, provide and carry out visual training for all colleagues to support garment presentation in line with the Commercial Handbook. Visual Store Operations Routines Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions Complete all sales floor and window morning routines daily before store is open Handle Visual Merchandiser material and visual scheme orders. Provide updates of all VM information material in the store.
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