Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0686)

At our core, our purpose is ingrained in who we are, what we value, and how we work. Follow body language and verbal clues to tailor your approach • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience • Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target • Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices • Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality • Make the guest aware of current and upcoming brand launches, store activities and events • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed • Understand and show guests how to use Wallet and the other features and offerings within the Target App • Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them • Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures • Partnering with Leaders as needed to de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests • Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) • Stock supplies during store open hours while being available for the guest • Demonstrate a culture of ethical conduct, safety and compliance • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. We work efficiently and as a team to deliver for our guests • Providing service to our guests that makes them say I LOVE TARGET! But, there are a few skills you should have from the get-go: • Communicating effectively, including using positive language and attentive to guests needs • Welcoming and helpful attitude toward guests and other team members • Attention to detail while multi-tasking • Willing to educate guests and engage around products and services • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.