Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. The GM is a local business owner with a shopkeeper mindset responsible for making things happen, effectively driving business priorities to achieve financial results in the respective Store. The GM sets the standard for an outstanding customer experience with a customer first, always mindset and drives the engagement of our colleagues. The GM is active in the store’s market, acts as a brand ambassador to represent Bloomingdale’s - gaining new customers and goodwill in the local area. Sell what we have and advocate for what we need.
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