Free People is expanding and opening a new store in Miami World Center this August! Role ResponsibilitiesFree People is expanding and opening a new store in Miami World Center this August! Apply today!Brand Experience • Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer • Involves entire team in selling and visual initiatives that enhance the customer experience; encourages employees to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way • Takes a forward-thinking approach to the customer experience through in-store marketing, merchandising, display, and outfitting to create a compelling store environment Leadership + Team Management • Trains the team on store processes, merchandise placement, and standards; provides timely and specific employee feedback to create a culture of action and accountability • Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities • Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection Visual + Business Operations • Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business • Manages the visual direction from planning through execution to meet company expectations, budgets, and timeline; utilizes reporting tools to identify business opportunities with product placement, outfitting, and stock levels • Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns • Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships • Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported • Current and responds to interoffice communication while ensuring important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team • Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates • Fosters a culture of strong communication and teamwork in order to ensure a balance of operational and visual priorities and to facilitate problem-solving Role Qualifications • Love for the FP brand • 1+ years store visual merchandising and leadership experience • Experience being a team player • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays • Eagerness to learn and grow within the organization The Perks Availability and eligibility to specific benefits may be subject to your location and employment status. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
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