Fashion Sales Advisor

Overview** As a Fashion Sales Advisor at H&M, you will be responsible for providing excellent customer service, welcoming and guiding customers through our store, and actively selling our products. You will use your fashion and product knowledge to provide customers with the best shopping experience and support our sales teams in achieving their targets. **Responsibilities** • Provide excellent customer service: welcoming and guiding customers through the store, supporting them with direct customer service, and promoting our Customer Loyalty App (Hello Member) and in-store sustainability initiatives • Guide customers through our fashion trends, stories, and products in all areas of the store • Actively promote and sell our products to customers • Support with commercial or operational actions to reach sales targets with store management team • Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • *Qualifications** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, curious, motivated, flexible, decisive, and action-oriented • Enjoy working in a collaborative and dynamic environment • Sales experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all our H&M Group brands in stores and online • Inclusion in our H&M Incentive Program (HIP) • Competitive perks and benefits in local markets • Inclusive and diverse workplace with opportunities for career growth and development