Fashion Sales Advisor

**Overview:** As a Fashion Sales Advisor at H&M, you will be the face of our brand, providing exceptional customer service and fashion expertise to our customers. You will be responsible for creating a welcoming and engaging shopping experience, guiding customers through our fashion trends, and promoting our products and services. * Use your product and fashion knowledge to share relevant information to customers • Retain and share your service, fashion, and store operations knowledge and skills with colleagues • Follow all procedures, routines, and legal requirements in all areas of the store • Give and receive feedback with your colleagues to learn, develop, and support each other • Participate in relevant available Onboarding, introduction processes, and trainings and courses relevant for your role and future development • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care • Operate fitting room and checkout areas according to best practice and processes • Contribute to a clean and tidy sales floor and back of house (including stockrooms) • Support with garment presentation, execution, and maintain attractive merchandise displays, clear trends, and stories according to visual and commercial guidelines • Ensure good stock levels with replenishment routines on sales floor • Upkeep and follow best practice for any in-store OMNI Services and in-store tech services/tools, etc. (Instore Care App, Click & Collect, Smart Store, etc.) * Support with opening and closing of the store • Following all H&S guidelines and legal requirements applicable to role and responsibilities • *Qualifications:** • Passionate about fashion and everything we create in-store • Motivated by giving customers a great experience • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented • Enjoy working in a collaborative and dynamic environment • Sales experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail, or other service-related industries • *Benefits:** • Attractive benefits with extensive development opportunities around the globe • Staff discount card, usable on all H&M Group brands in stores and online • H&M Incentive Program - HIP • Inclusive and diverse work environment • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community • Access to a large global talent community, where career growth and aspirations have no limits • Opportunity to express your personal style with our employee discount at H&M, & Other Stories, and COS