Responsibilities: Oversee al customer inquiries through site, email, phone calls, texts, and live chat Oversee all inquiries through social media channels; Instagram, Facebook, etc . Excellent Problem solving skills Subject Matter Expert in all of the product to best help and recommend items to customers Personal shop for customers Create a seamless and great customer journey for all shoppers Requirements: Bachelor’s Degree in Fashion, Merchandising, or related field 1-2 years of customer service within a fashion or luxury setting Experience working with Shopify, Zendesk, or LiveChat JBCStyle is the leading full-service search firm owning the niche industry of fashion recruitment. Our expertise is in corporate and retail roles worldwide.
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