Customer Service Representative - Fashion Brand

What You'll Do: • Deliver exceptional customer service and create a positive shopping experience • Become a product expert and educate customers on Rhone's features and benefits • Work collaboratively with the team to achieve sales goals and store objectives • Contribute to visual merchandising and maintaining a clean and organized store environment • Maintain accurate records and reports as required • Participate in ongoing training and development to improve skills and knowledge Requirements: • Strong interpersonal communication and customer service skills • A positive attitude and an upbeat personality • The ability to utilize technology effectively and engage with customers and your team to meet goals • The willingness to learn, be open to feedback, and take action as required • Ability to learn procedural knowledge acquired through on-the-job training • Ability to handle customer interactions and potential issues/criticisms courteously and professionally • Ability and desire to work in a tight-knit team environment Benefits: • Generous clothing discount and quarterly clothing allowance • Paid Sick Time • Bonus Incentive Program • 10 Company Holidays annually • 401(k) plan with Company matching (limited)