Lisa Todd International is a Miami-based luxury apparel company. We have a fun and empowering work environment and are seeking an experienced wholesale Customer Service & Operations Associate to join our growing team. Please note this is not an entry level position. We are a team of fiercely passionate and talented people working together, collaborating and being supportive in creating the LISA TODD brand. Provide exceptional assistance to each account by responding to customer requests in a timely, courteous and efficient manner Build and maintain excellent customer relationships Process, update and revise customer orders, web replenishment orders, and returns Invoice customers, secure payments, process pick tickets for upcoming orders Resolve credit holds and non-shipped orders with support of credit manager Provide operational support with receiving, order allocation, routing, shipping and inventory accuracy Provide general administrative and support to the team as needed Light Bookkeeping
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