Customer Experience Supervisor I - Northridge Mall - Salinas, California, US

Customer Experience Supervisor As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Strives to achieve excellent results by creating a culture of continuous improvement.