The Sales Associate at ETRO represents the Company towards the customer and is responsible for contributing to the Store's sales performance. He/she is a sales professional in the luxury goods sector and applies this professionalism in promoting the corporate image, in being an authority on the ETRO product as well as in customer satisfaction and loyalty. • Handle and rectify complaints, with support of a manager, if necessary • Participate in department meetings, store meetings and all product presentations held in the store • Ensure proper management of assigned products and back stock for which he/ she is responsible • Participate in the inventory process • Collaborate with other colleagues to achieve business objectives • Communicate any pertinent information gathered from customers to Management • Constantly keep up-to-date regarding fashion trends; know and monitor the competition • Regular attendance and punctuality • Ability to professionally interact with management, co-workers and clients • Strong organizational skills, multi-tasking and prioritizing capabilities • Flexibility in schedule and working hours • Strong communicator with proven ability to interact on a professional level with internal and external individuals. • Proven ability to drive results.
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