## Job description Building High Performing Teams: Attract, hire, develop, inspire and retain top talent Coach, develop and maximize the success of all associates Build schedules to maximize and leverage sales results Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates Build a team that works well together based on the needs of the store Ensure onboarding and continued training of the associate team Effectively and fairly manage performance as delegated by the store manager Lead and model the selling and customer experience standards Lead selling efforts to meet selling goals during scheduled shifts Ensure team communication; reinforcing that associates at every level are focused and accountable to selling Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail Direct workforce management activities Set the direction and goals for the day/shift when associates arrive for work Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs) Ensure associates receive scheduled breaks and meal periods (per state specific guidelines) Direct inventory management activities Manage controllable expenses Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Incorporate Loss Prevention and safety messages into daily operations
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