April 22, 2022

ASSOCIATE STORE DIRECTOR - Bal Harbour

GUCCI Bal Harbour, Florida

Summary Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Job Description Key Accountabilities Business Leader Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitably; Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided; Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches; Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product support; Cleary understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met; Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards. Operations Partner with the Store Director to recap monthly store performance in end-of-month format and reporting current business trends to cover every aspect of the business, including competitor performance; Adhere to and enforce all company policies and procedures including Operations, Human Resources and security standards; Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target; Process incoming and outbound merchandise requests and shipment daily; Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees; Support and maintain visual merchandising standards set by world-wide headquarters; Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters. Talent Management Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback; Assist with the annual review process for all store employees and set annual employee goals; Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent; Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping; Support a consistent and branded onboarding experience for all new hires; Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service.

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