March 23, 2023

Associate, Human Resources

Tapestry Jacksonville, Florida

This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. The HR Associate will play a key role across the core HR functions: onboarding and orientation, recruitment, employee engagement, records management and employee relations. The successful individual will leverage their proficiency in Human Resources to... Recruitment/Onboarding Support hiring managers during the recruitment process – screen resumes, schedule interviews, assist in selection, and coordinate offers Complete onboarding tasks including I-9 verifications, prox card administration and employee ID cards Schedule and facilitate orientation for all new hires Client Support Actively pursue knowledge of business practices, policies, organization structure, roles and responsibilities to better understand the business Build relationships with employees of all levels; be available and responsive to requests and inquiries Plan and facilitate events, engagement activities and recognition programs Create training materials and lead training sessions for people managers and employees on employee benefits, systems and policies Employee Relations Maintain a positive employee relations environment through Tapestry’s Open Door Policy Partner with broader HR team and leadership to investigate and address employee relations issues Participate in coaching, counseling and development conversations Performance Management Provide support for the Performance Management (PM) process via communication of deadlines, scheduling groups for PM activities and monitoring completion rates Coach people managers regarding policies and procedures; ensure policies are administered fairly and consistently Review Corrective Actions and partner with people managers on the corrective action delivery process HR General Ensure confidentiality and proper retention of HR department records, employee files and HRIS uploads Maintain reporting measures for corrective actions, terminations and recruitment Calculate and distribute turnover metrics Manage HR communication channel; create content, post updates and review content regularly to ensure relevance Update existing HR department SOPs and create new SOPs as required Participate in and/manage additional administrative tasks and special projects The accomplished individual will possess... Bachelor’s degree with 2-3 years’ experience in Human Resources field (preferred experience supporting a distribution and/or manufacturing organization) HR experience required (recruitment, employee relations, coaching/counseling) Excellent attention to detail, superior communication, customer service and follow-up skills High degree of self-motivation and accountability with the ability to handle confidential materials Knowledge of and experience with HR systems, competencies, and best practices Flexible and adaptable to changing business requirements, demonstrating a high degree of urgency and the ability to prioritize tasks Excellent computer proficiency: Word, Excel, and Internet proficiency Exposure to manufacturing or fulfillment/distribution operations, a plus. Bi-lingual Spanish preferred Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

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