Protects profits through research and analysis of organized retail crime, fraud trends, margin opportunities and support of strategic initiatives impacting across the enterprise. Manages chargeback re-presentment process for all channels, including relationships with bank processors and vendors, meeting fraud mitigation targets as assigned. Partners with cross-function partners to resolve security events impacting the business. Provides anti-Fraud and theft support by leveraging related technological systems. Bachelor’s degree in political science, criminal justice, intelligence analysis, emergency management, business, or related field or equivalent experience required 3+ Years’ experience working in Intelligence Analysis, Corporate Investigations, Travel Risk Management, Security Operations, Incident Management, or related field Strong decision-making ability during both crisis and non-crisis situations Experience in independent evaluation of customer accounts/relationships based upon the detection and investigation of fraudulent activity Must possess a strong understanding of security principles and practices Experience with situational awareness and mass notification tools preferred.
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