London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. The rainbow is our signature. Responsibilities • Provide excellent customer service by greeting and assisting customers in a friendly and professional manner • Actively engage with customers to understand their needs, offer product recommendations • Stay informed about current products, trends and promotions to provide up-to-date information to customers • Working towards visual merchandising guidelines set for the store • Training and developing team members • Maintain store standards throughout the store, including the back-of-house • Maintain and monitor all store operations, including back-of-house • Liaise with Head Office teams for all business updates in the absence of the Store Manager • Daily monitoring of the teams KPI’s • Motivate and drive the team • Support store manager in recruiting for store • Be a role model for the brand and maintain personal presentation standards and that of teams • Maintain store health and safety regulations • Ensure all products are properly tagged with accurate pricing and product information • Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment. • Must be eligible to work in the US • Proficient in English, written and spoken We operate over 70 stand-alone stores in the UK, including our new flagship store on London Oxford street.
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