ASSISTANT MANAGER, LOYALTY

With approximately 1,500 boutiques and outlets throughout the U.S. and Canada, as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. This position plays a key role in supporting programs that drive increased customer retention and loyalty. This individual will work closely with cross-functional partners to develop best-in-class initiatives that support the organization’s business and customer goals. Collaborates & develops meaningful marketing strategies and initiatives to drive brand engagement – across all channels. Bachelor’s Degree in Business, Marketing or related field required 0-2 years’ experience, including internships, in one or more loyalty-related disciplines (marketing, consumer insights or CRM) Experience in leading the design and execution of programs across multiple communication channels including direct mail, e-mail, social media, search engine marketing and web Experience in creating, testing, measuring and analyzing strategies to drive incremental sales and optimized ROI Excellent time management skills and the ability to multi-task in a fast-paced environment Strong attention to detail, organization, process documentation, project management and follow up skills Strong communication skills: listening, verbal, and written Proven cross-functional team member who can interface with all levels including Senior Management Positive, can-do attitude