Oct. 8, 2020

Account Specialist

Tapestry Jacksonville, Florida

Explore the possibilities across our global house of brands. Proactively and clearly communicate issues pertaining to their account – both to the customer and to the relevant internal business partners. Partner with Account Executives / leadership to discuss and address business issues/risk to financial, as well as resolve specific service/allocation/logistical issues to address customers’ needs Review and maintain orders through the order management system (SAP) from the time of receipt to the time of shipment which includes post market activities, ownership of order status, executing order book changes based on business/customer needs and monitoring shipment flow to mitigate any risk to revenue for the month/quarter. Independently analyze to ensure order integrity in product assortment, pricing, allocations and scheduled ship dates.

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