Workflow Coordinator

Workflow Coordinator

Company Overview:

Primark is a global fashion retailer with a people-first culture, offering high-quality fashion at affordable prices. Our dynamic environment promotes growth and embraces diversity, providing opportunities for colleagues to thrive. As a Team Leader, you will help drive exceptional customer experiences, ensuring smooth store operations and maintaining high standards across all business areas.

Role and Responsibilities of Workflow Coordinator:

As a Team Leader, you’ll lead your team to success by driving sales, ensuring outstanding customer service, and overseeing store operations. You will collaborate with store management, providing guidance and fostering a positive store culture.
• Ensure strong stock levels and size availability to maximize sales and meet customer expectations.
• Maintain an organized and well-presented store, ensuring replenishment of products.
• Delegate tasks and manage schedules to keep colleagues productive and focused on key priorities.
• Oversee customer-facing areas, ensuring a fast, friendly, and efficient shopping experience.
• Support store operations including opening, closing, and managing duties as needed.
• Review customer feedback, address issues, and escalate when necessary.
• Coach and motivate team members through communication, recognition, and development support.
• Ensure timely completion of operational tasks, such as pricing, signage, and safety checks.

Required Skills and Experience of Workflow Coordinator:
• Proven leadership skills with the ability to motivate and manage a team in a fast-paced environment.
• Strong customer service skills with the ability to address and resolve issues effectively.
• Excellent organizational and time-management skills, with the ability to prioritize tasks efficiently.
• Problem-solving ability and flexibility to adapt to changing needs or customer demands.
• Clear and effective communication skills for engaging with customers, colleagues, and management.
• Comfortable using retail technologies, including cash registers and POS devices.
• Fluency in English to communicate clearly with customers and colleagues.

Compensation and Benefits of Workflow Coordinator:
• Salary range: $24 – $27 per hour, based on experience and location.
• Competitive benefits package including paid time off and employee discounts on merchandise.
• Generous 401K Retirement Plan with Company Match.
• Career development and growth opportunities through Primark's training programs.
• Best-in-class back-of-house workspace and wellness programs.

About Primark:

Primark fosters a diverse and inclusive workplace culture where colleagues can express themselves and thrive. We offer a dynamic, collaborative environment that supports growth, ensuring all employees have opportunities for success. Join us and be part of a globally growing company making a meaningful impact.