Duties for this role include but are not limited to order processing, account management, and maintain style information (drops, extensions, cancellations, etc.). Duties: • Support the Sales Team by consistently and effectively communicate order changes/updates to in a timely manner • Analyzes customer concerns based on Company best practices and established procedures • Respond to internal and external inquiries in a professional, consistent manner • Manager the lifecycle of orders in Showroom Exchange; problem solving and troubleshooting when possible. Experience: - Previous experience in a customer service role is preferred but not required - Excellent verbal and written communication skills - Strong problem-solving abilities - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications - Ability to work well in a team environment If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Job Type: Full-time
Create an account to see the full posting, access our search engine, and more.