Westport - Store Manager

About the company: Rhone is performance driven apparel made by and for those in the pursuit of progress. The Store Manager (SM) will set the culture for the brand and the store environment. Coach, develop and manage the performance of employees to create a scalable workforce that sets Rhone up for growth • Create and implement business strategies to attract new customers, drive traffic to the store and increase profitability • Represent the brand, brand image, and culture during internal and external events • Exhibit business acumen as it relates to retail and store financial goals • Meet and exceed store sales targets and KPI’s • Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products • Ensure all Rhone team members deliver exceptional customer service as they represent the brand • Address customer complaints swiftly and completely showing empathy and compassion • Uphold operational standards, providing a safe and clean store environment for your customers and your team • Maintain the stability and reputation of the store by complying with legal requirements. What You’ll Bring • Proven experience in leadership and team development • 4+ years of retail leadership experience or equivalent consumer facing experience • Strong interpersonal communication and customer service skills • Strong organizational, time management and multi-tasking skills • A positive attitude and an upbeat personality • The ability to utilize technology effectively and engage with customers and your team to meet goals • The willingness to learn, be open to feedback and takes action as required • Ability to learn procedural knowledge acquired through on-the-job training • Commitment to career growth of self and others • Ability and desire to build a collaborative, highly motivated, team • Proactive and experienced with networking • Ability to work a flexible schedule, including holidays and weekends • Proficient in Google Suite, Point of Sale system(s), inventory management systems and labor scheduling systems