The warehouse employee is responsible for always providing excellent customer service. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. • Off load and receive product into the inventory system, then call/email customers in a timely manner of its arrival. Competencies • Client Service - Responds to the clients and anticipate their needs • Conflict Resolution - Works to resolve differences and maintain work relationships • Decision Making - Makes decisions and takes responsibility for them • Ethics - Fosters a diverse and respectful workplace • Even Temperament - Controls emotions without retaliating against negative behavior • Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas • Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances • Initiative - Remains proactive when suggesting improvements and solving problems • Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships • Persuasive Communication - Displays verbal and written communication that influences others • Problem-Solving - Solves problems while ensuring rules and directives are followed Required education and experience: • High School Diploma, GED or equivalent • Positive attitude, detail and customer oriented with good multitasking and organizational ability • Excellent Communication skills; both verbally and in writing • Basic math and organization skills • Detail-oriented mindset, data entry and computer skills • Ability to work on feet for long hours • Understanding of safety protocols and requirements • Experience shipping, receiving, or selling related products
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