Position SummaryProvides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing recognition; communicating effectively to promote a belonging mindset; recruiting and developing qualified associates to meet staffing needs and support company growth. Coordinates and oversees job-related activities by building relationships with stakeholders; supporting plans and initiatives; setting goals; measuring progress; identifying improvement opportunities; and demonstrating adaptability and continuous learning.Leads and develops teams through training, active listening, store tours with feedback, and collaboration across all levels. Implements company change efforts, provides clear guidance, and communicates business objectives effectively. Ensures exceptional customer service by modeling standards, supporting initiatives, resolving issues, and leading process improvements for a high-quality customer experience.Ensures compliance with policies and supports company mission, values, and ethics by implementing related plans, utilizing the Open Door Policy, and guiding team practices. Drives financial performance by reviewing P&L statements, managing budgets, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and developing action plans to meet sales and profit goals.Respects individual differences and fosters a workplace of belonging, supporting team building, trust, and development.
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