Visual Merchandiser/Sales Advisor

We are looking for a talented Visual Merchandiser Sales Advisor to contribute to the next chapter in Sezane's journey. As a Visual Merchandiser, your tasks will be (20 hours/week): Be the guardian of the store's image: Ensure that products are presented in line with Sezane's DNA and in accordance with our merchandising guidelines;Monitor and maintain the image of the store while ensuring its commercial viability;Use the "Merch Checklist" to organize work and identify needs.Have a fashion culture in order to be proactive;Offer customers an inspiring shopping experience. Make the customer the priority in the store to ensure optimal customer service;Embody the Sezane spirit and style through impeccable presentation (respect for grooming);Welcome your customers with generosity and empathy to offer them the best possible experience;Consider your customers' personalities to identify their desires;Introduce them to the brand and our different worlds/products;Be an ambassador for the brand's omnichannel approach (apartment and web);Demonstrate curiosity and develop in-depth knowledge of the brand and products;Be proactive in proposing specific actions to make the customer experience memorable and unique;Handle customer complaints and dissatisfaction to satisfy and retain our customers;Be familiar with our CSR policy in order to respond to customers.