Visual Merchandiser Del Monte Center

Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. Customer Sales & Profit • Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct) • Representing yourself and the H&M Brand positively during customer interactions (Direct) • Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager • Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards • Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams • Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team • Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team • Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team Team & Development • Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception • Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines • Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement • Develop and coach talents and provide onboarding training to new colleagues • Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues • Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals • Support Sales Market and Area teams with expansion (store projects) needs Visual & Commercial Execution • Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines • Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines • Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience • Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement • Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements • In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store • Maintain and care for all display forms and interior…