Visual Merchandiser

You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit • Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct) • Representing yourself and the H&M Brand positively during customer interactions (Direct) • Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager • Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards • Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams • Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team • Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team • Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team • Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer’s needs and enhance our shopping experience in store Team & Development • Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception • Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines • Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement • Develop and coach talents and provide onboarding training to new colleagues • Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues • Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals • Support Sales Market and Area teams with expansion (store projects) needs