Overview : The Virtual Style Specialist is primarily responsible for building engaging relationships with our customer and utilizing the product and knowledge they have gained to give our customer the confidence to be her best self every day. The Style Specialist acts as brand specialist, and fosters ongoing relationships through loyalty, networking and outreach. Expert Stylist Truly understands fashion and knows how to help our customers look and feel great Tries on our new collections, participate in fit sessions (in person or virtually) and talk effortlessly about our styles and the way they fit. Consistently demonstrates proficiency on all systems. Is customer-centric and understands the importance of creating exceptional customer experiences Has strong interpersonal skills to work with multiple fellow associates in stores and in Contact Center.
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