Position SummaryProvides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; recognizing associates; communicating effectively; fostering a belonging mindset; recruiting and developing qualified staff to meet staffing needs and support company growth. Coordinates and oversees job-related activities by building relationships with stakeholders; supporting plans and initiatives; setting goals; measuring progress; identifying improvement opportunities; and demonstrating adaptability and continuous learning.Leads and develops teams through teaching, training, and active listening; touring stores and providing feedback; collaborating with all levels; leading change efforts; setting clear expectations; and communicating business objectives effectively.Models exceptional customer service standards by following the OBW service model; supporting customer service initiatives; resolving customer issues; implementing corrective actions; and leading process improvements for high-quality customer experiences.Ensures compliance with policies and supports the company's mission, values, and ethics by implementing action plans; supporting the Open Door Policy; and guiding staff in business practices.Drives financial performance by reviewing P&L statements; managing budgets; monitoring merchandise presentation, inventory flow, and operational processes; and developing action plans to meet sales and profit goals.Respects individuals by embracing differences; creating a workplace of support and belonging; attracting top talent; working as a team; building trust; mentoring others; and recognizing contributions.Acts with integrity by upholding high standards of ethics and compliance; being humble, honest, fair, and transparent.Focuses on customer and member service by making informed decisions; balancing priorities; and considering the impact on stakeholders.Strives for excellence by fostering curiosity; supporting continuous improvement; embracing technology; and supporting others through change.Walmart offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, disability, discounts, military leave pay, and more. PTO amounts vary based on job classification and tenure, complying with applicable laws.Live Better U is a Walmart-paid education benefit program covering high school to bachelor’s degrees, including English Language Learning and certificates. Eligibility varies by employment status; benefits may change over time.Minimum Qualifications2 years of college; OR 1 year retail and 1 year supervisory experience; OR 2 years general work and 1 year supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required.
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