URBN Store Detective

Prosecute shoplifters following company guidelines in partnership with law enforcement agencies. Complete all necessary paper work (Supporting deposition, Lost and stolen property report, APPRISS case reporting.) Ensure the store teams are adhering to Loss Prevention policy and procedure Respond to all safety concerns and threats within assigned location Role Qualifications Must have a valid NYS security guard license 1-2 years’ experience within a retail Loss Prevention Outstanding time and attendance history is a critical requirement Effective at developing and maintaining strong business partnerships Ability to deescalate customer escalations and protect members of the store team as necessary Excellent communication and interpersonal skills Ability to make quick and decisive decisions in accordance with company policies Proven track record of shoplifting apprehensions/recoveries Ability and willingness to move with purpose and a strong sense of urgency Ability to maintain a professional work demeanor at all times Ability to preserve confidential information Work approximately 35+ hours per week, flexible schedule required on evenings, weekends, and/or most holidays depending on business needs Ability to read/write concise reports in a timely manner. Store Detective must also know basic computer skills to type reports This is a non-uniformed position. The Store Detective will be required to dress in accordance to company dress code standards Communicate with local and state law enforcement agencies as necessary to report and/or prosecute cases of theft Successful completion of internal Loss Prevention program upon hire The Perks URBN offers comprehensive Perks & Benefits to employees.

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