Urban Outfitters Store Manager

Location Role SummaryThe Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Acts as a brand representative reflective of the company values; partners with the Visual Merchandising Manager and Leadership Team on the creation of an engaging visual experience that appeals to the UO customer Leads and supports the team to elevate every aspect of the store experience through omni channel capabilities, merchandising, and display to create a compelling atmosphere Cultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improve interactionsLeadership + Team Management Builds a succession plan for engaging and retaining a diverse team to fuel internal growth; actively recruits and interviews to build an external network of talent to add different perspectives and experience to the team Provides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagement Inspires teams through empowerment, creativity, empathy, and shared fate; tailors communication to the individual and leverages their strengthsVisual + Business Operations Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives Interprets team interactions through emotional intelligence and team insights to positively improve and build a consistent store environment Fosters a culture of strong communication and teamwork to ensure a seamless balance between customer engagement, operational tasks, and visual priorities; stays current and follows through to ensure important company information reaches all levels of the team Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team personal growth Provides store and departmental insight related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideasRole Qualifications Passion for UO brand 5+ years store leadership experience Proven record of hiring and developing great talent Strong understanding of merchant process and ways it impacts the business Experience in coaching, counseling, and conflict resolution Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays The PerksURBN offers comprehensive Perks & Benefits to employees.