Urban Outfitters Key Holder

Location: The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections. Visual + Business Operations • Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects • Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards; ensures omni channel orders are processed timely and accurately • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships • Contributes to an inclusive work environment by actively listening to others and seeking different perspectives • Supports the onboarding of new hires in their orientation and training, provides feedback to leadership team on associate performance and promotability • Eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions • Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses.

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