Position Summary: The Store Manager at Missouri Baptist University Gear Shop will oversee all aspects of the retail store and is responsible for supervising daily activities, ensuring overall store performance sales goals and profitability are met, and supervising a customer focused part-time sales team. · Work with support team to source apparel and branded merchandise, selecting items that meet the needs of campus department and organization customers, keeping within product pricing, decorating and freight expense standards set by the customer and/or our VP of Retail Operations Operational Excellence: • Implement action plans to improve key performance indicators to maximize business • Work with the UGS team members to help identify opportunities to improve store operations efficiency • Receive products into the ordering systems to validate delivery and inventory levels • Review online orders and prepare merchandise for shipping • Manage controllable expenses and work with the accounting team to provide necessary documentation • Perform and or delegate opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate UGS directives • Maintain store policies and procedures • Incorporate loss prevention and safety messages into daily operations and work with university officials as the need arises • Maintain a safe and clean environment in accordance with university and UGS policies • Collect and analyze information and data to generate reports • Troubleshoot and aid in problem solving backend and frontend issues as they arise • Work hours are primarily 9am to 5pm Monday – Friday, however availability for varied weekly shifts including occasional weekends, evening events and peak shifts hours required · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. · 3+ years’ retail store management, customer service and/or merchandising experience
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