UGS Site Supervisor (Worcester State University)

Job Title: Site Supervisor – Worcester state University Position Summary: The Site Supervisor is responsible for assisting the Multi-Site Store Manager with operations and sales activities of the site location, ensuring overall store performance sales goals and profitability are met and providing guidance to a customer focused part-time sales team. Essential Duties and Responsibilities: • Perform day-to-day operations of the site and implement action plans to improve operating results • Protect company assets by ensuring compliance with inventory check-in and sales procedures, product handling guidelines, cash control policies, shrinkage avoidance, and safety and security protocols to minimize losses and support the profitability of the store • Uphold positive working relationships with university officials, UGS partners, and third-party vendors • Lead operations of pop-up sales events outside of the store using mobile technologies • Fulfill and ship online sales orders daily • Utilize company visual guidelines to maintain store appearance and organization to maximize sales • Maintain site operations and visual signage policies and procedures • Guide part-time sales associates by creating daily task lists, training new staff members on POS processes, customer service and merchandising standards, and providing feedback to the multi-site store manager on attitude and performance. • Provide product feedback to the multi-site store manager, including making recommendations regarding new items to carry or those that should be discontinued • Maintain a safe and clean site environment in accordance with campus and UGS policies • Availability for varied weekly shifts including during the week, occasional weekends, evening events and peak shifts hours required Duties, responsibilities, and activities may change at any time with or without notice