Nov. 7, 2020

Transportation Clerk-West Coast Omni Channel

NORDSTROM INC Riverside, California

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion. The Transportation Clerk is responsible for assisting with day-to-day operations, as well as performing daily job functions that ensure the transportation model is meeting the needs of our business. This individual will work with and provide logistics support for the Shipping, Receiving, Customer Returns, Claims, Accounts Payable, Returns, and Transportation departments, as well as outside entities such as Vendors, Buyers, Carriers, and other DC's. A day in the life... \- Manage weekly billing and chargeback processes utilizing freight payment systems and review, audit, and reconcile freight bills and chargeback reports to ensure accuracy \- Assist in research and analysis of delayed inbound and outbound shipments, as well as inbound shipments for Closed PO's, Designer PO's, and Special Event PO's \- Contact vendors, carriers and shipping partners for additional information and problem resolution, as well as assist with customer outbound shipment tracking and alerting other DC's regarding carton Re-Routes \- Assist in research of inbound product discrepancies and communicate over, short, and damaged product to our partnered carriers \- Process cargo claims to reconcile for lost/damaged merchandise and daily file retention of all freight bills and manifests \- Assist with daily planning of all inbound/outbound carrier movement, including but not limited to Anniversary and Holiday \- Assist in creating and closing daily LTL Carrier Shipment Worksheets

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