Thrift Store Manager

A General Manager is responsible for productivity and operations of all production staff members, maintaining guest service as per company standard, generating sales, housekeeping, merchandising, pricing, cash register operations (POS) and store safety and loss prevention in adherence to all Company Policy/Store standards. Ensure attainment of store profit goals Ensure attainment of donation round-up goals Provide sales and analytical reports on a daily, weekly, monthly, quarterly, and annual basis Identify areas of improvement, troubleshoot, and develop correction strategies for store productivity Maintain a professional staff, including hiring, promoting, counseling, and terminating of staff members Scheduling of all thrift store personnel Management of payroll, keeping payroll percentages with prescribed budgets as well as approval and submission of payroll on a bi-weekly basis Verify cashier drawers are counted accurately and correct at the beginning and end of each shift Ensure the staffs remain on task and fulfills all assigned duties Ensure attainment of production staff daily productivity goals (piece counts) Develop correction strategies to ensure production quotas are on target when numbers have fallen short of quotas Confirm that all merchandise that has remained on the sales floor after a six-week period is removed and deposited into the appropriate areas Ensure that each guest/patron receives outstanding guest service from all employees by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service. Any other duties as assigned by the Thrift Store National Operations Manager and Thrift Store Director Ability to freely access all areas of the store including selling floor, stock area, and register area. Work Location: In person