Role: The Thrift Store Assistant is responsible for the day-to-day operational management of the store in the absence of the Thrift Store Manager. Qualifications: • High School diploma/GED required; some college preferred • Minimum one (1) year experience preferably in retailing, thrift, consignment and/or used merchandise sales • Experience in supervision of numerous volunteers or supervisory experience with a minimum of 20 employees preferred • Good communication (written and verbal) skills and well-developed interpersonal skills with the ability to work with and manage multiple volunteers and handle varied personalities from diverse backgrounds • Ability to work as a team member with the volunteers, Development Staff and the area’s community • Ability to develop and cultivate strong relationships with volunteer team, Development Staff and the community • Ability to strategically plan ahead and be innovative • Ability to plan and implement marketing and promotional campaigns • Ability to secure financial support from donors and community businesses • Good organizational and administrative skills • Results and goal oriented qualities helpful • Physical requirements: Position involves walking and standing, with occasional lifting of merchandise (with assistance) weighing up to 50 lbs. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Assists in the implementation of daily procedures to open and close the store; implements sales strategies to ensure the customer experience is maximized while conflicts are mitigated.
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